My Gaming Consultants
For your iGaming needs
About us
Let us help you navigate the complex and dynamic world of the gaming industry. With a team of industry veterans boasting over 20 years of hands-on operational and regulatory expertise, we provide tailored consulting services designed to elevate your business while ensuring full compliance and operational excellence.
We understand that every brand is unique, with its own challenges, goals, and regulatory requirements. That’s why we take a personalized approach, adapting our services to match your specific needs. Whether you're a start-up or an established operator, our expert guidance ensures that your business remains profitable, secure, and responsible while delivering the best possible player experience.
Obtaining a gaming license is a complex, time-consuming process that requires in-depth regulatory knowledge and meticulous attention to detail. At My Gaming Consultants, we simplify this journey by guiding businesses through every step of the licensing process, ensuring compliance with the strict requirements of regulators such as MGA, CGA, KGC, and Tobique. From preparing and submitting applications to crafting the necessary policies, procedures, and compliance frameworks, we handle the heavy lifting so you can focus on launching and growing your business. With our expertise, you can avoid delays, costly mistakes, and compliance pitfalls, increasing your chances of securing your license efficiently and without unnecessary stress. Let us help you navigate the regulatory landscape with confidence and get your gaming operation up and running smoothly.
Why Choose Us?
- Tailored Expertise: We focus exclusively on Malta, Curacao, Kahnawà:ke and
Tobique licenses, ensuring deep knowledge of these jurisdictions.
- End-to-End Support: From initial consultation to final approval, we handle
everything.
- Compliance First: Stay aligned with regulatory standards while setting your
business up for long-term success.
What We Offer:
- Jurisdiction selection advice tailored to your business goals.
- Preparation, revision or amendment of required policies.
- Revision and submission of all required documents and application.
- Assistance in providing qualified Key Function Personnel to meet regulatory
requirements.
- Ongoing compliance support after your license is approved (if contracted)
We are happy to help you start your application, or to learn more about these
Regulators, contact us for more information!
Licensing
Comprehensive Compliance Solutions for Your Business!
At My Gaming Consultants, we provide expert Compliance Services designed to help businesses in the gaming industry navigate regulatory requirements with ease and confidence.
Our services are tailored to MGA, GCA, and Tobique licensees, ensuring full compliance while optimizing operational efficiency and cost-effectiveness.
Key Compliance Services
We offer specialized compliance support for businesses operating under MGA, CGA, KGC, and Tobique regulatory frameworks. Navigating the ever-changing regulatory landscape can be complex, but with our expertise, your company can meet all compliance requirements while staying ahead of industry developments.
Our services include comprehensive policy development and documentation tailored to your regulatory needs. We provide all the necessary policies, procedures, and reporting frameworks required by regulators, ensuring a seamless approval process. Additionally, we support the onboarding of new providers, ensuring that all compliance aspects are properly managed from the start.
By trusting us with your compliance needs, you gain more than just regulatory support: you gain a dedicated partner invested in your success. Our tailored approach ensures that your operations remain compliant, efficient, and well-prepared for audits or regulatory reviews.
Outsourced Compliance Solutions
Managing compliance in-house can be costly and time-consuming. We act as your dedicated compliance manager/officer, handling your day-to-day regulatory needs while providing expert guidance and strategic advice. With our service, you gain:
✅ Full compliance support without the cost of hiring a full-time employee
✅ Industry-specific expertise, tailored to your unique operational needs
✅ Cost-effective solutions, ensuring compliance without unnecessary overhead
✅ Proactive risk management, keeping your business protected from regulatory pitfalls
With our extensive background in gaming and operations, we offer practical, actionable advice that enhances your chances of success. Allowing you to focus on business growth while we handle the complexities of regulation.
Let’s Simplify Compliance for You!
Partner with us for a streamlined, cost-effective, and expert-driven compliance solution.
Contact us today to learn how we can help you stay compliant and competitive in the industry.
Compliance Services
Regulatory Audit Assistance
We Handle It All, So You Don’t Have To
Navigating a regulatory audit can be a complex, high-stakes process—one misstep could result in hefty fines or even the loss of your license. Without the right expertise, businesses risk failing to meet critical requirements, misinterpreting regulatory expectations, or overlooking key compliance gaps.
We take the stress out of the audit process by fully taking over and guiding you through every step. Our team of compliance experts ensures that you meet all Regulator requirements, reducing risks and ensuring a smooth, successful outcome. We offer specialized Regulatory Audit Assistance for businesses operating under MGA, CGA, KGC, and Tobique regulatory frameworks.
How We Support You
✔️ End-to-End Audit Management: We handle the entire process so you can focus on your business.
✔️ Regulatory Compliance Testing: Conducting required tests to confirm compliance.
✔️ Requirement Verification: Checking all necessary conditions imposed by the Regulator.
✔️ Meeting Representation: We join and manage all interactions with regulatory authorities.
✔️ Process Creation & Documentation: Developing and implementing required procedures.
✔️ Information Review: Ensuring accuracy and completeness of all documentation.
✔️ Query Handling: Responding efficiently to all regulatory inquiries.
By partnering with us, you gain the expert guidance and hands-on support needed to successfully pass your audit without costly penalties or operational disruptions. Contact us today!
Multi-Jurisdiction
Responsible Gaming
With extensive experience spanning multiple markets and jurisdictions, we are well-
equipped to deliver customized materials tailored to meet your business needs.
Our deep understanding of diverse markets allows us to craft solutions that align
perfectly with your goals, ensuring that your business is supported with the
highest quality resources.
- Policy Review
- Policy Creation
- Front End Content
- Front End Tools
- Interaction Content
- Audit Preparation
- Marketing Compliance Checks
- Suicide Policy
- City & Guilds accredited bespoke training
- Automated Risk Scoring Solutions
- Responsible Gaming at the Workplace
- Gambling at the Workplace Sessions
- E-Learning
Leveraging our extensive experience across multiple markets and jurisdictions,
we are exceptionally positioned to provide robust AML support tailored to your
business needs, ensuring continuous compliance.
Our deep expertise in a wide range of markets enables us to design solutions
that are perfectly aligned with your objectives, offering your business the
highest quality resources and peace of mind.
Enquire about these services:
Multi-Jurisdiction
AML
- Policy Review
- Policy Creation
- Business Risk Assessment
- STR & SAR Content for FIU
- Document Request Content
- Risk Assessment
- Automated Solutions for Risk Scoring
- E-Learning
Operational Advise &
Player Experience
Services
We offer specialized operational advisory and player experience services designed to give you an independent, unbiased perspective on your business—allowing you to see it exactly as your players do.
Understanding your players’ journey is crucial for maintaining a high-quality gaming experience and staying ahead of the competition. Our team conducts in-depth user experience assessments, ensuring your site meets both player expectations and regulatory standards. Through detailed reporting, we identify areas for improvement that can enhance customer satisfaction, drive engagement, and safeguard your business from compliance risks.
Our Services Include:
✅ Mystery Player Services – We test your live chat, email, and phone support to evaluate response times, professionalism, and problem resolution, ensuring your customer service meets the highest standards.
✅ Content Checking – We review website content, promotional materials, and T&Cs to ensure accuracy, clarity, and compliance, helping you avoid misunderstandings and potential fines.
✅ Website QA (Quality Assurance) – A seamless player experience is critical. We perform usability and functionality checks to detect broken links, slow-loading pages, and potential compliance issues before they impact your users.
Why This Matters for Your Business
🔹 Avoid Costly Mistakes – Identifying compliance risks early can prevent regulatory fines and penalties.
🔹 Enhance Customer Experience – A frictionless, well-optimized site improves player satisfaction and retention.
🔹 Save Time & Money – Our expertise spares you the hassle of hiring additional full-time staff while delivering actionable insights that directly improve your operations.
By letting us evaluate, refine, and enhance your player experience, you ensure your casino operates at its best—with fewer headaches, fewer risks, and more satisfied customers. Let’s talk!
Online Gaming Set-Up
Have you ever thought about setting up your own online casino? Wondered how much investment it requires? We can guide you through the entire process, helping you establish your own online casino in just a few weeks.
With our expertise, we will guide you through all the necessary tools and resources you need, tailored to various business models.
Whether you're looking for a turnkey solution or a more customized approach, we have the experience and knowledge to make your online casino venture a reality.
- License Applications
- Key Function Personnel
- Platforms
- White Label Solutions & Set Up
- Reactivation & Retention
- Operational Tools
- PSP
- Translation Services
Complaints Handling
We specialize in managing complex complaints, offering you seamless solutions that can ease the burden of regulatory communications. You have the option to nominate us as your correspondent with the relevant regulator, allowing us to handle the entire process on your behalf. Alternatively, we can respond directly to complaints using an email address associated with your organization, ensuring a consistent and professional representation of your company.
Our goal is to simplify your complaint management process while ensuring compliance and maintaining your company's reputation.
- Regulator Complaints
- ADR Complaints
- Player Complaints
- Legal Letters
- Complaints Procedure Set Up
- T&C’s Review
My Gaming Consultants
123 Triq Burmarrad
San Pawl Il-Bahar
SPB 9064
Malta
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Let's work together.
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